• Prepare, review, send, and upload customer invoices with accuracy and timeliness • Collaborate closely with business teams to understand and execute customer-specific invoicing and payment requirements • Design and maintain templates for customized customer invoice formats, utilizing Microsoft Excel and artificial intelligence to gain efficiency • Conduct quarterly reconciliations of accounts receivable and unbilled receivable general ledger accounts, identifying and resolving any discrepancies • Manage customer-facing communications through our central inboxes - including but not limited to, addressing invoice inquiries, modifications, collections issues, payment applications, and credit memo requests • Process cash applications in QuickBooks and resolve general ledger discrepancies to maintain accurate financial records • Prepare and distribute monthly accounts receivable reports for internal leadership and external stakeholders • Provide audit support related to customer invoicing and cash collection