• Co-develop and implement regional strategies aligned with overall business objectives. • Review, assess, and report out on regional operational metrics and take accountability for closing gaps when targets are missed and identify areas for improvement. • Partner with Regional Medical Director to make data-informed decisions regarding processes and operations to improve regional performance and patient experience across all interaction channels. • Manage the daily operations within the region to enhance efficiency and productivity. • Provide guidance, training and support to regional managers and other staff members • Oversee the hiring, training, and performance evaluations of regional staff, fostering a high-performance work culture. • Partner with the Sr. HRBP to identify and resolve performance issues within the team. • Identify challenges, analyze root causes, and implement effective solutions to resolve conflicts and improve team processes. • Drive innovation by identifying opportunities to enhance team efficiency, effectiveness, and productivity. • Ensure all team interactions align with Bicycle Health’s CICARE model for patient and employee engagement. • Co-own the regional P&L with Regional Medical Director in addition to all other regional business operations. • Prepare, manage, and approve budgets for the region, controlling costs and ensuring expenditures are within budget. • Allocate resources effectively to maximize productivity and profitability across the region • Build and maintain positive relationships with key stakeholders, including patients, customers, and partners, within the region. • Communicate effectively through storytelling to convey value proposition for patients and the business to engage key stakeholders to address current pain points and drive towards the company's mission. • Ensure all regional activities and operations adhere to company policies and procedures, as well as relevant local, state, and federal regulations. • Serve as the regional escalation point for questions or issues while working across Finance, People Ops, Partner Engagement, Product Management, and Engineering to ensure successful patient outcomes. • Serve as a liaison between regional offices and executive leadership, providing valuable market insights and facilitating alignment with organizational objectives. • Demonstrate a strong business sense and ability to incorporate and balance patient, business, and technical priorities to create desirable, viable, and feasible solutions. • All other duties as assigned.