• Perform Database capacity planning, installation, configuration, database design, migration, performance monitoring, security, troubleshooting, as well as backup and data recovery operations. • Act as a subject matter expert for data management and interact with internal and external teams to troubleshoot and provide best practices regarding database implementation and maintenance with our core product. • Contributes and assists with efforts/ projects in the deployment, maintenance, and support of data systems for internal and external projects. • Write and tune SQL queries and review schema designs for optimal performance. • Implement and maintain DBMS and data maintenance pipelines/processes to optimize data operations. • Plan and execute data migration plans for complex systems with large datasets. • Proactively and regularly make recommendations for data system improvements. • Collect, collate and present metrics on data systems to be used by internal and external parties. • Engage with multiple teams across the business including but not limited to the Core Development team, Managed Services team, partners and customers to provide database management best practices and enhancements. • Accountable for ensuring that all working hours are accurately reported in Netsuite on a daily or weekly basis, that the majority of (if not all) hours are tracked as billable and that the project management tool in Netsuite is properly and fully utilized. • Tracking and reporting of billable hours is a critical aspect of project management and delivery to our customers and this is a major area of accountability. • Comply with the privacy, security and confidentiality policies.