• Serve as the primary technical contact for assigned customers, responding to inquiries, analyzing requirements, and providing guidance on wire harness design and manufacturability. • Lead customer discovery activities, including requirements clarification, engineering reviews, and project scoping discussions. • Support the sales team in pre-award activities by reviewing specifications, preparing technical proposals, and estimating material/design feasibility. • Translate customer requirements into clear internal engineering documentation, drawings, and specifications for wiring harness assemblies. • Collaborate with internal design, manufacturing engineering, and quality teams to ensure product solutions are cost-effective, manufacturable, and compliant with customer standards. • Identify risks related to design feasibility, material selection, space constraints, and electrical performance; propose alternatives and mitigations. • Troubleshoot issues related to harness design, assembly, installation, durability, and system integration throughout the product lifecycle. • Facilitate resolution of customer issues, coordinating cross-functional teams to ensure timely response and closure. • Prepare customer and internal presentations, design reviews, and technical summaries. • Maintain accurate project documentation, including change requests, engineering records, customer communications, and issue tracking. • Provide internal training or briefings to align commercial, program management, and manufacturing groups on customer design expectations. • Recommend design standardization opportunities, material substitutions, and process improvements to enhance quality and reduce cost. • Stay current with automotive electrical system standards, industry trends, and emerging component technologies.