Vice President of Operations – Outdoors Division
Location
Florida
Posted
66 days ago
Salary
$160K / year
Bachelor Degree10 yrs expEnglishReact
Job Description
• Oversee the expanding Outdoors portfolio
• Report directly to the Divisional Vice President
• Drive operational excellence, guest satisfaction, revenue growth, and team development across multiple properties
• Serve as the primary liaison for all regional operations, sales and marketing initiatives, property performance strategies, and issue resolution
• Provide hands-on leadership and support to property teams in daily operations
• Guide property leaders in developing and executing short- and long-term performance strategies
• Ensure consistent implementation of service standards and operational initiatives
• Drive continuous improvement in guest satisfaction and team engagement while maximizing financial performance
• Forecast revenue and cost trends, managing discretionary spending to optimize portfolio-wide cash flow
• Achieve budgeted revenue targets, market share goals, and profitability benchmarks
• Analyze financial and operational data to inform business decisions and adjust labor and cost structures
• Identify opportunities for revenue growth and cost efficiency
• Oversee HR functions including recruitment, onboarding, performance management, training, and employee relations
Job Requirements
- Minimum of 10 years experience in the Hospitality industry in property leadership or above property position
- Proven track record of exceeding the expectations of guests and team members in previous positions
- Must be a decisive, educated facilitator experienced in resolving conflicts
- Excellent leadership, analytical and interpersonal skills to effectively communicate ideas, problems, and instructions (written and oral) with property, corporate, and executive teams
- Ability to analyze situations, evaluate data, recommend, and implement courses of action to improve operations
- Ability to use sound judgment in decision-making and react calmly and effectively in emerging situations
- Knowledge of strategic planning and short and long-range goal implementation
- Ability to travel up to 80% of the schedule
- Excellent time management skills and ability to work independently
Benefits
- Healthcare including Medical, Dental, and Vision Insurance
- Identity Theft Protection Insurance
- Commuter benefits including transit & parking
- Pet Insurance
- PTO and Payroll Incentives for Annual Wellness Exams
- Employee Assistance Program
- Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
- Paid Sick and Vacation Time
- Family Leave
- 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution
- Incentive based bonus program
- Free room nights at our hotels and employee discounts within your hotel brand
- Discounts for friends and family within your hotel brand
- Team Member recognition and bonus
- Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
- Career Growth through our in-house training program with a path personalized to your desired goals
- Referral bonus program to ANY of our locations
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