• Team Member will be responsible to service the insurance needs for all the SBA 7a/USDA loans, also known as Government Lending (GL) • Responsible to research and request and confirm coverage as needed for Hazard or Flood • Team Member will be responsible to help with all conversion tasks related to all loans. • Assist and respond to audit requests related to all loans regarding insurance. • Review the workflow process related to insurance and make recommendations as appropriate, for changes that will gain efficiencies • Team Member will be responsible to Assist SouthState Bank teammates as needed • Attend and complete all Training as defined by Management • Follow and adhere to SouthState Banking and compliance policies • Team Member will be responsible to Report to manager any compliance banking policies violations found in your daily workflow. • Assist customers making sure they receive the highest level of service while following the SOP Servicing Guidelines in place at the time and all regulatory requirements related to Flood. • Team Member will be responsible to keep the SBA Servicing Manager apprised of any issues that may impair the daily processes or functions of the loan servicing of customers. • Responsible to work with the vendors as needed to ensure proper insurance coverage with correct loss payee is in place.