• Help business owners identify, design, and implement the process changes that will make Podium a seamless part of their business. • You focus on results. You help clients set performance goals and obsess over their success. You will analyze performance, troubleshoot client challenges, and design creative solutions to obstacles. • You will manage the lifecycle of your customer portfolio, which will include a pipeline of high-intensity projects. You will always be looking for new ways to work smarter, increase your effectiveness and delight our clients. • Your metrics will be focused on growth and retention. • You will travel up to 20% annually.