• Intake, investigate, determine coverage, manage and resolve Cyber, Privacy, Media and Tech E&O claims. • Review and analyze complex coverage issues and preparation of coverage position letters. • Handle demanding and complex first party Cyber Claims, including Data Breaches, Business Interruption, Contingent Business Interruption, and Extortion claims. • Manage and review budgets, restoration plans, and Business Interruption Income Proofs of Loss. • Investigation, analysis, and evaluation of liability and damages. • Preparation of case summary reports related to matters of significant reserve and trial activity. • Development and execution of claim strategies as well as resolution strategies. • Extensive communication with insureds, brokers, reinsurers, and business unit contacts.