• Embed intelligent automation into daily workflows across all four departments • Work with business leaders to pinpoint processes that can be improved or automated with AI • Lead company-wide AI training workshops and best-practice sharing • Establish a robust feedback loop to translate departmental needs and customer insights into AI feature requirements • Implement AI agents or AI software to analyze cross-channel marketing data • Use AI to generate customer-centric sales intelligence • Refine AI-driven lead scoring and routing models • Leverage AI to analyze customer feedback • Design and implement AI-powered workflows • Monitor the performance of AI features within the product • Oversee the day-to-day management, monitoring, and operational support of the organization's AI systems