• Lead, develop, and retain a team of 10+ software engineers; set goals, grow careers, and foster a healthy, inclusive, high-performance culture. • Own multi-quarter roadmaps for core Serving surfaces (e.g., Dispatching and Assignments, Geospatial/Mapping, Service Options, Shopper Pay/Consumer Pricing, ML Foundations), delivering measurable reliability, scalability, and cost-efficiency improvements. • Partner closely with Logistics Foundations and adjacent Logistics teams to design platform capabilities and interfaces that unlock experimentation, speed, and long-term maintainability. • Engage deeply in technical design and execution—review designs and code, drive architectural decisions, define SLOs, establish observability standards, and oversee on-call and incident response. • Collaborate with PMs, data scientists, and enterprise partners to shape sustainable retailer customizations and marketplace policies that drive growth and operational efficiency. • Prioritize and manage inbound requests across a horizontal surface area, creating clarity, sequencing complex programs, and delivering outcomes in a fast-moving environment with evolving priorities.