• Create seamless, intuitive experiences across the patient journey: onboarding, provider matching, appointment booking, billing, and telehealth sessions. • Design solutions that remove friction and increase patient engagement with mental health services. • Accommodate multiple payment and coverage scenarios in a unified, elegant experience. • Ability to craft multiple problem-led solutions for any request. • Build and maintain scalable design systems that ensure consistency and quality. • Balance speed with craft. Ship polished work quickly without sacrificing user experience. • Conduct user research and usability testing to validate design decisions. • Partner closely with engineering to ensure high-fidelity implementation. • Incorporate AI tools into your design process for faster iteration and exploration. • Identify opportunities where AI can enhance patient matching, personalization, and overall experience. • Take full ownership of design outcomes and balance user needs with business goals. • Navigate ambiguity and competing priorities with confidence and clear communication. • Present design work to leadership with strong rationale and strategic alignment. • Foster collaborative relationships across disciplines while articulating solutions for the ideal design direction.