• Support the enhancement and development of new and existing authentication services and solutions to improve performance and user experience. • Analyze data and industry trends to identify risks and opportunities within authentication channels. • Contribute to strategic initiatives aimed at strengthening authentication strategies and mitigating risks effectively. • Collaborate cross-functionally to ensure alignment of authentication strategies with business objectives and client requirements. • Monitor and assess the effectiveness of authentication processes and recommend enhancements as needed. • Partner with internal stakeholders and external partners to optimize authentication channels and processes. • Leading efforts to consolidate and present overall risk authentication performance through comprehensive KPIs and detailed reports. • Serve as a lead on key initiatives proactively solving issues, providing expertise, and continuously planning and driving action between the organization’s current and future states to ensure efficient and timely completion. • Pinpoint and address core issues within business processes for process improvement initiatives and make actionable recommendations.