• Onboard high-value programs: You’ll provide onboarding sessions, manage timelines, remove blockers, and follow up with customers to ensure our new sales wins come to fruition. • Account management: You'll manage a portfolio of key customers to ensure they are successful. You'll hold recurring meetings, handle client requests, and monitor account health. • Expansion: You’ll strategically expand relationships with our existing customers. This consists of retaining spend, signing long-term agreements, and uncovering new programs. • Handle Feedback: Incorporating client feedback is essential to our long-term growth. When clients make requests, you’ll uncover their goals, analyze the request, problem-solve when needed, and provide feedback to our product team.