Knowledge Anywhere

Helping organizations create effective eLearning programs with our training software.

Customer Service Specialist, Property and Casualty

Customer SupportCustomer SupportFull TimeRemoteTeam 11-50Since 1998H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

68 days ago

Salary

$25 - $27 / hour

High SchoolEnglish

Job Description

• Respond to customer policy inquiries via phone, email, and other communication channels • Collect and process payments accurately • Perform proactive outreach to policyholders for renewals and retention • Handle inbound and outbound calls to resolve issues and provide updates • Quote and sell insurance policies while ensuring compliance

Job Requirements

  • High school diploma or equivalent
  • Insurance license (Property & Casualty) or willingness to obtain
  • Prior experience in customer service, preferably in insurance
  • Strong communication skills
  • Proficiency in agency management systems (e.g., AMS360, Salesforce) and Microsoft Office Suite

Benefits

  • Health insurance
  • 401(k)
  • Paid time off
  • Remote work flexibility

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