• Directly manage, mentor, and develop the FRMs in assigned region, providing regular coaching, performance feedback, and professional development • Recruit, onboard, and train new FRMs in assigned region; ensure they get ramped up rapidly • Develop and monitor regional metrics (e.g. enrollment volumes, turnaround times, PA and appeal success rates, pull-through) and hold FRMs accountable to targets • Oversee the regional FRM MBO / incentive compensation plan to ensure alignment with national goals and motivate top performance • Serve as the escalation point for issues that FRMs can’t resolve, particularly around complex payer denials, appeals, specialty pharmacy issues, or HUB handoffs • Conduct regular ride-alongs / field visits with FRMs to evaluate best practices, understand account dynamics, and identify coaching opportunities • Translate national field access strategy into actionable regional plans for your FRM team • Periodically evaluate territory alignments, resource allocation, and coverage gaps; recommend adjustments to optimize performance • Use data analytics and field feedback to identify regional access barriers, trends, and opportunities; propose and lead regional solutions or pilots • Lead regional team meetings, forums for shared learnings, and best-practice dissemination • Collaborate with the Senior Director / Director to shape national access initiatives and share insights from your region • Partner closely with Regional Sales Leadership to align account priorities, pull-through strategies, and access tactics • Coordinate with HUB leadership, Specialty Pharmacies, Market Access, Legal/Compliance, and Patient Services to ensure smooth operations and escalation pathways • Represent your region in cross-functional review meetings, bringing forth region-specific insights, challenges, and recommendations • Interface with internal functions (e.g. analytics marketing, training) to ensure FRMs have the tools, materials, and knowledge they need • Monitor active cases across the region for escalations, bottlenecks, and risk of enrollment cancellation or therapy discontinuation • Lead or coordinate regional escalation reviews for high-risk patient cases or payer denials • Ensure best-practice approaches are documented and shared across teams.