8x8

One platform. Every communications experience.

Commercial Account Executive, CCaaS

Account ExecutiveSalesFull TimeRemoteTeam 1,001-5,000Since 1996H1B SponsorCompany SiteLinkedIn

Location

New York + 1 moreAll locations: New York, North Carolina

Posted

68 days ago

Salary

$97.5K - $162.5K / year

Bachelor Degree5 yrs expEnglishCloud

Job Description

• Own and consistently achieve (or exceed) an annual sales quota within the Commercial segment. • Drive net-new customer acquisition and expansion opportunities across contact center and unified communications buyers. • Lead the end-to-end sales process, including discovery, solution alignment, demonstrations, commercial negotiations, and contract close. • Position 8x8’s CCaaS, UCaaS, and CX portfolio to address customer pain points and business outcomes, with a focus on scalability and measurable ROI. • Develop and maintain strong relationships with key decision-makers, including Directors, VPs, and C-level executives. • Collaborate cross-functionally with Sales Engineering, Channel Partners, Customer Success, and Marketing to deliver cohesive, customer-centric solutions. • Build and execute territory and account plans to grow pipeline, forecast accurately, and expand market share in the East region.

Job Requirements

  • 5+ years of B2B SaaS sales experience in a hunter or hybrid role, consistently meeting or exceeding quota.
  • Proven success selling CCaaS, CX, UCaaS, or similar cloud-based communications solutions to Commercial or Mid-Market customers.
  • Experience managing complex sales cycles involving multiple stakeholders and decision-makers.
  • Strong discovery, consultative selling, and value-based messaging skills.
  • Excellent relationship-building abilities with a track record of earning customer trust and long-term partnerships.
  • Strong communication, presentation, and negotiation skills, with confidence engaging executive-level audiences.
  • Self-motivated, highly organized, and comfortable operating autonomously in a fast-paced, high-growth environment.
  • Experience selling contact center solutions (cloud or hybrid) including voice, digital channels, analytics, or workforce engagement tools (preferred).
  • Familiarity with CX, AI-driven customer engagement, or conversational AI capabilities within contact center platforms (preferred).

Benefits

  • Certain roles are eligible for additional rewards, including discretionary merit increases, bonus and/or stock.
  • Reasonable accommodation to individuals with disabilities in accordance with applicable laws.

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