• Manage the order to cash cycle for both subscription and non-recurring billing, usage reconciliation, and revenue recognition workflows in Stripe or equivalent systems. • Execute recurring and ad-hoc billing activities, ensuring accuracy, timeliness, and compliance with internal controls. • Lead dispute investigations and resolution with customers, driving swift, professional outcomes. • Manage the payment & collections process to ensure optimized cash receipts during a customer’s life-cycle, including working with Customer Success, Sales, Support, and Legal teams to resolve disputes. • Train internal stakeholders on billing nuances, reporting tools, and financial controls. • Perform complex account reconciliations, including deferred revenue, accounts receivable, and cash accounts. • Prepare accounting support schedules, variance analyses, and month-end close deliverables. • Assist in quarterly and annual audit preparation by organizing documentation and responding to inquiries. • Partner with revenue, Rev ops, and analytics to align data definitions, reporting logic, and reconciliation frameworks. • Configure and maintain subscription plans, billing rules, and pricing structures in Stripe; collaborate with product and engineering teams when needed. • Support the integration of billing, CRM, and GL systems (e.g., QuickBooks Online); ensure data integrity and automation where possible. • Identify areas for process optimization and collaborate with finance and operations teams to implement better tools and practices.