• Maintain operational and administrative oversight of assigned potential, live, and completed security projects • Support projects from inception through completion, including planning, execution, administration, and follow-up • Manage all related client and vendor communications • Ensure Salesforce Health Cloud (SFHC), Salesforce (SFDC), and SharePoint are accurate, current, and complete • Collaborate closely with Security Operations team members to provide operational support and coordination • Administer Secure Journey Management tasks, including car and driver, close protection, and meet-and-greet services • Create and manage SFHC cases, SharePoint folders, task checklists, and risk assessments • Liaise with clients to gather requirements and vendors to source and validate quotations • Prepare service proposals, quotations, letters of engagement (LOEs), and related documentation • Apply rate cards, taxes, exchange rates, and margins accurately • Coordinate approvals, supplier confirmations, purchase orders, and invoicing • Monitor live tasks, manage updates, and ensure post-task closure and financial reconciliation • Assist with operational security requests received via Everbridge Assist • Provide initial acknowledgment and administrative setup for short-notice Secure Journey Management requests • Monitor and respond to operational communication channels (email, Slack, Teams, WhatsApp) • Review monthly open purchase order reports and provide feedback • Maintain accurate records and documentation across all systems