• Provide virtual based care to Oscar Health Insurance members within designated Oscar states • Provide compassionate, evidence-based care to patients using audio, video, and written forms of communication • Report into the Medical Director, Virtual Urgent Care • Participate in collaborative care model with various care team members including but not limited to registered nurses, medical assistants, PCPs, behavioral health clinicians, and clinical supervisor where applicable • Provide feedback to support improvement in operational workflows and product features • Compliance with all applicable laws and regulations