• Own web/integration architecture (UX design system, APIs, data pipelines) with focus on reliability and testability. • Oversee platform standards, system performance, cost management, and vendor relationships. • Coordinate security and access needs with IT Security/Network teams. • Own technical enablement for Azure, databases, and platform tooling. • Acts as primary communicator for incident response and continuity plans on web platforms, ensuring teams are informed and responsibilities are clear during events and recovery efforts. • Provide hands-on coordination and execution of resolution tasks. • Develops, documents, and proactively communicates network and security maintenance activities, such as firewall changes, and implementing technical changes to minimize impact on connectivity. • Serves as the main point of contact for privileged access management, both facilitating cross-functional conversations to ensure compliance and taking direct action to configure, audit, and remediate access controls as needed. • Drives architectural reviews by organizing collaborative sessions, sharing findings, and soliciting feedback, while also directly designing, reviewing, and updating architecture for digital platforms and integrations. • Coordinates integration patterns across digital services, clearly communicating technical requirements and timelines. • Executes and validates testing for breaking changes to maintain seamless digital experiences. • Champions resilience by clearly communicating release readiness status and risks and directly conducting hands-on change validation to prevent service disruptions. • Oversees real-time and near-real-time data flows for inventory and APIs, and directly managing technical troubleshooting, monitoring, and optimization efforts. • Facilitates technical enablement sessions by guiding interactive presentations and supporting hands-on exercises, ensuring team members gain practical skills and confidence in new tools and technologies. • Maintains the team’s operating rhythm by actively sharing progress updates, listening and responding to concerns, and directly following up on action items to drive accountability and results. • Actively mentor, coach, and support the professional growth of junior engineers and team members. • Foster a collaborative learning environment by providing guidance, sharing best practices, and encouraging continuous skill development. • Supports the hiring and interviewing process for engineering candidates by clearly communicating role expectations, contributing on interview panels, and participating directly in evaluation and selection decisions.