• Works with customers in planning and designing highly successful UC environments • Works with customers to align technology to their business opportunities and needs in context of their communications platform strategy • Utilizes experience delivering consulting engagements, working with distributed sales teams along with deployment team members • Possesses a command of the voice technologies and other components that make up the core Cisco Collaboration product family • Utilizes deep technical knowledge and communication skills and organizational agility to guide customers through UC integration projects and performs the hands-on technical content development or solution design work • Executes deployments of the solution, managing successful go lives • Identifies solution system interfaces, constraints, scope, cost, risks and value