• Drive adoption of the AccuTrade appraisal platform throughout the dealer operations (e.g. sales, used car operations, service) • Owns dealer retention for our customer portfolio • Ongoing tracking of cancellations, with a clear understanding of the lead drivers of any cancellations that are submitted, and tracking results of conversations when contacted regarding reason(s) for cancellation(s) • Share best practices with dealers around in-store implementation • Interact with senior dealership decision-makers to provide an overview of the platform's performance • Drive performance through our reporting and dealership execution of the AccuTrade tool by rooftop • Serving as a subject matter expert and point of contact for AccuTrade end-to-end processes • Acting as the “voice of the Dealer” to ensure internal needs are met to continue to generate revenue on an ongoing basis, working with the product team to identify and prioritize dealer needs • Connecting the dots from post-sale product performance into presale onboarding to close this loop, improving the handoff from Pre-Sale through Post-Sale • Ownership of Accu-Trade Post-Sale performance reporting and using it to improve the value that we bring to our dealers through quantifiable data and analytics • Optimization of sales and operational efficiency through innovative thinking, process improvement, system enhancements, and best practices sharing throughout the organization • Assist in-person with critical/high-impact/key accounts that require additional resources, as needed