Fanatics, Inc.
We amplify pride and create connections for all fans around the world.
Director, Credit Card Program Operations
Program ManagerProgram ManagerFull TimeRemoteTeam 1,001-5,000Since 2011H1B No SponsorCompany SiteLinkedIn
Location
New York
Posted
34 days ago
Salary
$145K - $185K / year
Bachelor DegreeEnglish
Job Description
• Oversee Credit Card Program operations
• Manage relationships with Card Issuer and Network Provider
• Coordinate ongoing program reviews
• Manage card production processes
• Own incident management processes
• Lead audits and compliance tasks
• Create and manage credit card policies and procedures
• Manage marketing & asset approval processes
Job Requirements
- Strong relationship management skills
- Experience with contractual obligations and compliance
- Proven ability to manage SLAs and reporting requirements
- Familiarity with card production processes
- Incident management experience
- Knowledge of audit and compliance tasks in credit card programs
- Ability to create and manage operational policies and procedures
- Experience in marketing asset approval processes
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