• Keep core M365 services (Exchange, Teams, SharePoint, OneDrive) and Windows systems operating smoothly through accurate day-to-day administration. • Ensure users have the right access at the right time by executing identity, licensing, and access changes with precision. • Support the organization’s security posture by applying approved configurations, monitoring alerts, and escalating potential risks quickly. • Maintain standardized, compliant endpoints using Intune and Autopilot so devices are secure and ready for users. • Strengthen operational maturity by monitoring system health, running approved automation, and keeping documentation current. • Your work reduces incidents, shortens resolution times, and creates trust in IT systems across the business.