• Responsible for the performance of tasks related to application implementation, adoption, enhancement, and support. • Develops a strong understanding of assigned application(s). • Meets with relevant personnel to perform data collection through discussions, workflow observations and document review. • Develops an understanding of best practice workflows. • Produces documentation including current and future state workflows, pros/cons, gap analysis, needs assessments, design specifications, build documentation, test plans, project plans, status reports and transitionary documentation. • Performs application testing including unit and scenario-based testing. • Communicates effectively with peers, informaticians, stakeholders, project teams, and leadership. • Provides regular updates regarding work status via standard documentation tools and/or huddles, meetings, etc. • Prepares training material and conducts training classes in either virtual or in-person settings. • Participates in team on-call rotation to provide 24x7x365 support to assigned areas.