• Serve as primary liaison between the franchisor and the operating unity franchise partners • Build strong, credible relationships with franchisees and operating partners • Facilitate successful achievement of business goals by performing needs analysis and developing action plans • Consult and partner with franchise business units to develop annual business plans • Ensure success of new store openings by coordinating with Operations Business Partner • Track and respond to weekly new store sales trends • Proactively partner with marketing to develop and grow franchise participation in marketing co-op • Provide timely, clear and informative communication and feedback to Divisional Vice President