• Manage multiple concurrent contracts and budgets with annual revenue of $2M-$3M • Execute contracts for compliance and client satisfaction • Understand client preferences and program deliverables • Negotiate, execute, and manage contracts • Direct line and second line supervision of program delivery team • Drive, manage, monitor, and report the timely delivery of program results • Ensure and facilitate the highest standard of customer service and satisfaction • Direct management and development of program staff • Develop program processes and make recommendations for improvement • Technical document review (Project Scope, Manual and Associated Documents) • Assemble data for invoicing and project reporting activities • Identify and escalate program issues in a timely manner to the appropriate level of management