• Own the end-to-end technical implementation of integrations with external systems (e.g., PMS providers, SMS platforms, pharmacy tech systems). • Serve as the technical liaison with external engineering teams - including pharmacy partners, switch providers, SMS vendors, and enterprise clients. • Own technical documentation for internal use and customer-facing engineering and implementation teams. • Assist with maintaining and scaling Snowflake database and support creation of dashboards and reports. • Design and optimize data architecture and infrastructure to support scalable, HIPAA compliant healthcare data workflows. • Ensure consistency and parity across integrations to maintain platform wide stability and performance. • Manage field usage and data storage across integrations in partnership with Product and Implementation teams. • Stay ahead of integration changes across PMS vendors and ensure HealNow remains fully compatible and interoperable. • Troubleshoot, maintain, and improve existing integrations to ensure reliability, uptime, and performance. • Translate complex integration logic into clear technical documentation for internal and external teams. • Partner closely with Product, Implementation, and Enterprise Client Engineering teams to align on requirements, timelines, and integration best practices. • Provide ongoing support and guidance to enterprise clients during integration rollout and post-launch phases. • Stay current on trends in pharmacy technology and integration architecture.