• Support one or more technical aspects of the application product life cycle • Collaborate with customers to understand capability needs • Create business cases and cost sheet analysis • Translate high-level business needs into detailed requirements • Analyze data to determine business problems, trends, or opportunities for process improvements • Create/execute test cases • Provide root cause analysis and corrective action plans • Verify delivery of customer needs and ensure quality delivery • Identify, document, and resolve risks, defects, and issues • Analyze market trends for competitive insight