Humana logo
Humana

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it.

Director, External Communications – Corporate Reputation

CommunicationsCommunicationsFull TimeRemoteLeadTeam 10,001+Since 1961H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

36 days ago

Salary

$168K - $231K / year

Seniority

Lead

Bachelor Degree10 yrs expEnglish

Job Description

• Develop and deploy a modern, unified communications strategy that builds Humana's corporate reputation among key audiences, including media, attentive public, healthcare influencers, and consumers • Be a strong and dynamic senior leader with a track record of successfully shaping and implementing compelling communications campaigns • Continuously evaluate the effectiveness of communications work against core objectives and identify areas for improvement • Cultivate and maintain relationships with key external stakeholders, including industry associations, journalists, ensuring alignment and support for the company's initiatives • Navigate complex regulatory environments by developing clear and compliant communication strategies related to Medicaid, Medicare, and other healthcare regulations • Lead the development and execution of sophisticated issue mitigation plans, ensuring the company is prepared to respond swiftly and effectively to any potential needs • Provide strategic counsel to senior leadership on external communication matters, including speechwriting and media training • Partner closely with teams across Corporate Communications, Business Functions, and Operations to align on high-visibility campaigns and business needs • Be part of a high-performing communications team, fostering a culture of excellence, collaboration, and continuous improvement • Ensure a modern, digital-first approach to the use of both traditional and social media channels to influence key stakeholders

Job Requirements

  • Bachelor's degree in Communications, Public Relations, Journalism or Political Science
  • Minimum of 10 years of experience in corporate communications, with a focus on external communications
  • Proven experience in complex business environments and regulatory industries
  • Strong understanding of the Healthcare sector
  • Exceptional written and verbal communication skills
  • Demonstrated ability to manage multi-stakeholder communications and build relationships with diverse audiences
  • Experience in crisis communications and media relations
  • Strong leadership and team management skills
  • Ability to think strategically and execute tactically

Benefits

  • medical, dental and vision benefits
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance

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