Velera
Formerly PSCU/Co-op Solutions
Intern – ServiceNow Engineer
Location
United States
Posted
80 days ago
Salary
$21 - $22 / hour
Bachelor DegreeEnglishService Now
Job Description
• Join team stand-ups to review ongoing tasks and priorities.
• Collaborate with stakeholders to gather requirements for new ServiceNow features or enhancements.
• Document user stories and acceptance criteria for modules like Service Catalog, Customer Portal, or CMDB.
• Translate business requirements into technical specifications.
• Work with the development team to design workflows, tables, and data models.
• Configure ServiceNow modules and test functionality to ensure alignment with business needs.
• Write scripts to automate processes and improve efficiency.
• Assist in creating custom applications and integrating AI-driven features.
• Perform data imports and validate accuracy within the platform.
Job Requirements
- Enrolled in an accredited undergraduate degree program – upperclassmen and graduate students preferred.
- Outstanding verbal and written communication skills, with the ability to coordinate thoughts, communicate, completely, and concisely.
- Strong, organizational, and detail skills, with the ability to consistently perform as business requests.
- Strong critical thinking, problem-solving, and cross-functional collaboration skills.
- Ability to adjust easily when directions and priorities change on short notice.
- Proficiency in MS Office Suite® with a heavy emphasis on Excel.
- Proficiency in software that applies to your major and function-specific internship.
- Passion for learning the Credit Union Industry.
- Believe in Velera’s culture and values.
- Preferred Qualification: Experience in evaluating or integrating AI into work processes, decision-making, or problem-solving through AI tools, automating workflows, analyzing AI-driven insights, or assessing AI's potential impact.
- Understanding of foundational AI concepts including basic prompt engineering.
- Exposure to Full-stack development capabilities with software design principles and agile methodologies.
- Exposure or experience in data structures and algorithms.
- Basic understanding of relational data modeling.
- Previous software engineering experience gained from internships, academic or personal projects, coding competitions or relevant publications.
- Scripting in gaming mods also counts!
Benefits
- Medical with telemedicine
- Dental and Vision
- Basic and Optional Life Insurance
- Paid Time Off (PTO)
- Maternity, Parental, Family Care
- Community Volunteer Time Off
- 12 Paid Holidays
- Company Paid Disability Insurance
- 401k (with employer match)
- Health Savings Accounts (HSA) with company provided contributions
- Flexible Spending Accounts (FSA)
- Supplemental Insurance
- Mental Health and Well-being: Employee Assistance Program (EAP)
- Tuition Reimbursement
- Wellness program
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