• Responsible for the oversight of service delivery and compliance from a variety of vendors. • Manage contract life cycle, create profiles, gather documentation, update vendor license information and communicate with vendor as necessary. • Assess vendor performance according to Company’s quality standards and policies, industry compliance, regulatory requirements, and adherence to applicable state and federal law requirements. • Conducts audits to measure user satisfaction, vendor delivery, and compliance. • Provide feedback/reporting to management. • May include generating leads and recruiting new vendors.