• Assist in the daily administration and support of Microsoft 365 and Google Workspace platforms • Author PowerShell scripts that monitor and manage cloud resources • Monitor system performance, usage, and security across both cloud environments • Author change control requests and enterprise-wide communications to ensure transparency in all cloud platform updates • Collaborate with senior administrators to implement best practices for data protection • Respond to helpdesk tickets related to SharePoint use, file sharing, and collaboration tools • Support onboarding and offboarding processes by monitoring and adjusting the automated provisioning and de-provisioning user accounts and resources • Assist with updates, patches, and configuration changes to ensure the reliability and security of cloud services • Document procedures, configurations, and troubleshooting steps for reference and training purposes • Participate in team meetings and contribute to ongoing improvement initiatives for cloud infrastructure