• Own QA Strategy & Execution: Define and execute the cross-product test strategy (manual + automated) with daily/weekly validation cycles. • Build & Lead Team: Manage, mentor, and grow a QA team spanning engineers and specialists. • Cross-Engineering Alignment: Partner with product and engineering managers to embed testing into every release pipeline. • Test Infrastructure & Tooling: Drive strategy and adoption of frameworks, automation platforms, and CI/CD quality gates. • Governance & Compliance: Own QA oversight for HIPAA, PCI FedRAMP, and all applicable quality standards. • Quality Metrics & Reporting: Define KPIs, publish regular dashboards, and lead quality reviews with engineering and product leadership. • Release Candidate Qualification: Be the final gatekeeper for release signoff, balancing risk and velocity for our frontier AI services. • Customer Feedback Integration: Tie production monitoring and support feedback into QA strategy and iteration cycles. • Exploratory Testing: Foster edge-case discovery and testing creativity to prevent regressions and long term improvement for frontier research based products.