• Define and maintain the product backlog, ensuring alignment with business objectives. • Act as the voice of the customer, advocating for customer and user needs through data and empathy. • Work closely with stakeholders to prioritize features and enhancements based on business value, customer impact, and technical feasibility. • Work closely with stakeholders to gather and translate business requirements into user stories, designs, specifications, and acceptance criteria. • Collaborate with development teams, ensuring clear communication of requirements and providing ongoing support throughout the entire SDLC. • Define and track key performance indicators (KPIs) to measure product success. • Lead the beta testing process for significant releases to validate feature readiness • Coordinate product releases and maintain a high level of transparency with internal stakeholders regarding feature readiness, timelines, impact, and communication • Work closely with Customer Success and Support teams to diagnose, prioritize, and resolve issues identified in the field • Actively participate in the continuous improvement of internal product processes • Keep up-to-date with market trends, competitor products, and industry best practices in the ABA space. • Ensure that the final product meets quality standards and business needs.