3E
Intelligent compliance. Sustainable progress. A safer world.
Hazardous Materials Call Center Support Specialist
Customer SupportCustomer SupportFull TimeRemoteTeam 501-1,000Since 1993H1B SponsorCompany SiteLinkedIn
Location
California + 2 moreAll locations: California, Ohio, Maryland
Posted
76 days ago
Salary
$35K - $52K / year
High School1 yr expEnglish
Job Description
• Respond to customer inquiries about hazardous waste disposal, spill response, SDS interpretation, and emergency coordination.
• Assist with transportation logistics and global incident response based on your training level.
• Navigate multiple call types in a fast-paced, high-volume environment.
• Deliver exceptional service with empathy, urgency, and professionalism.
• Collaborate with cross-functional teams to drive high-quality resolutions.
• Follow established protocols while maintaining accuracy and compliance.
Job Requirements
- 1+ year of experience or familiarity with hazardous waste, spill response, or environmental safety
- High school diploma or GED
- Computer savvy—comfortable with Microsoft Word, Excel, and navigating multiple systems
- Strong communication and active listening skills
- Ability to stay focused, flexible, and calm under pressure
- Bonus Points For: Call center or high-volume support experience
- Current or prior HazMat certification or equivalent training
- Field experience (e.g., spill response, lab packs, remediation)
- Environmental/safety coursework or certifications
- Emergency response or industrial safety roles
Benefits
- Performance-based incentives
- Equity opportunities for certain roles
