Concord

We are a business & technology consulting company solving the most challenging problems companies face.

Senior Human Factors Engineering Consultant

Software EngineerSoftware EngineerContractRemoteTeam 501-1,000H1B SponsorCompany SiteLinkedIn

Location

Arizona

Posted

83 days ago

Salary

$60 - $70 / hour

Postgraduate Degree10 yrs expEnglish

Job Description

• Lead Human Factors Strategy & Execution: Own the usability engineering roadmap across the product lifecycle, from early discovery to market release. • Anticipate user needs, risks, and system-level implications before issues arise. • Define the vision, strategy, and priorities for human factors activities and communicate them across cross-functional teams. • Usability Engineering & Design Controls: Lead the creation and maintenance of Usability Engineering Files in accordance with IEC 62366 and FDA Human Factors guidance. • Identify user profiles, tasks, critical use scenarios, usability risks, and system requirements. • Translate user needs, UX research insights, clinical workflows, and business needs into actionable HFE requirements. • User Research & Study Leadership: Independently plan, design, and execute formative and summative usability studies (hardware, software, or integrated systems). • Manage external vendors and ensure high-quality execution, documentation, and data integrity. • Analyze behavioral and physiological data to uncover deep insights that drive product decisions. • Cross-Functional Collaboration & Influence: Champion usability, safety, accessibility, and quality across R&D, Engineering, UX, Clinical, Regulatory, and Marketing. • Facilitate workshops with customers, clinical partners, and internal teams to capture system-level insights and drive alignment. • Proactively identify gaps, propose solutions, and push initiatives forward with minimal supervision. • Thought Leadership & Mentorship: Serve as a subject matter expert for Human Factors Engineering within the organization. • Mentor and guide junior team members on methodology, study design, analysis, and professional development. • Present insights and recommendations persuasively to technical and non-technical audiences, including leadership.

Job Requirements

  • 10+ years of applied Human Factors Engineering experience in the medical device or healthcare technology industry.
  • Demonstrated ability to own the Human Factors Engineering strategy on complex products, anticipating challenges, proposing solutions, and driving execution.
  • Deep knowledge of IEC 62366, FDA HFE guidance, risk management (ISO 14971), and Design Controls.
  • Strong experience with digital product usability (software, apps, integrated systems).
  • Proven experience planning, conducting, and documenting both formative and summative usability studies.
  • Ability to manage multiple projects simultaneously, prioritize effectively, and maintain timelines.
  • Skills in stakeholder coordination and vendor management for usability studies.
  • Experience developing training materials and improving related workflows.
  • Familiarity with UX research or interaction design methods and the ability to influence early-stage design.
  • Strong workshop facilitation skills and experience collaborating with customers, clinicians, and multi-disciplinary teams.
  • Exceptional verbal and written communication skills.
  • A proactive mindset with the ability to work autonomously, handle ambiguity, and deliver high-quality outcomes.
  • An advanced degree in Human Factors, Cognitive Psychology, Biomedical Engineering, or related fields is a plus.
  • Experience with diagnostic devices, point-of-care systems, or integrated hardware–software medical products.

Benefits

  • Health, Dental, and Vision Insurance - Comprehensive coverage to support your overall well-being.
  • Employer Contributions to Health Savings Accounts (HSA) - For employees enrolled in High Deductible Health Plans, Concord contributes toward your HSA.
  • Flexible Spending Accounts (FSA) - Options for healthcare and dependent care expenses, plus a Lifestyle Spending Account (LSA) for wellness and personal development.
  • Disability Insurance - Short-term (up to 12 weeks) and long-term coverage, fully paid by the employer.
  • Life and AD&D Insurance - Employer-provided coverage of with options for additional voluntary coverage.
  • Employee Assistance Program (EAP) - Support for legal, financial, and personal challenges.
  • 401(k) Retirement Savings - 1% employer match.
  • Career Growth Opportunities - Pathways for advancement and skill development.
  • Team Engagement Activities - Regular team-building events and company-sponsored activities to foster collaboration and connection.

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