• Serve as the primary point of contact for your assigned learners across Slack, email, and Zoom. • Foster trust and connection while supporting learners in overcoming both technical challenges and emotional hurdles as they navigate the AI landscape. • Lead weekly Slack communications, provide motivational updates, and respond promptly to questions. • Conduct 1:1 check-ins or small group outreach for at-risk learners, providing personalized support and encouragement. • Engage in weekly live sessions as a moderator and co-host, managing Zoom logistics, chat engagement, breakout rooms, and learner support needs. • Partner with instructors to create an interactive, high-energy environment that reflects the dynamic nature of the AI space. • Track learner activity, completion of weekly assignments, and participation in both asynchronous and synchronous components. • Flag and proactively intervene with at-risk learners, using data from the Learning Management System and communication logs. • Maintain updated and organized documentation on each learner’s progress and engagement.