• Provide a functional manager role for all QA reporting data staff. • Conduct QA reviews and test work items before user acceptance testing and final approvals by key stakeholders. • Prioritize work items and requests from key stakeholders. • Create and update Azure DevOps board tickets to improve reporting automation for manual steps. • Identify any data quality/process improvement points, and create new or update SQL queries and stored procedures. • Develop, implement and oversee the use of data analysis and quality assurance tools. • Establish data quality standards (units, variable names) and develop policies and procedures for higher quality. • Analyze QA data to identify root causes of quality issues, track metrics, and predict future trends. • Design and implement data testing procedures, validating datasets and identifying inconsistencies. • Build and maintain reporting master document for each health plan and report by lines of business. • Review all currently implemented compliance reporting technical specification documents and report template instructions to ensure current reporting logic and data definitions align with those requirements. • Review all compliance report output to make sure the data aligns with the templates, all required information is complete, and data is in the correct format for each field. • Check all compliance reports to confirm all ran on time and without error. • Run any compliance reports manually ad-hoc as needed. • Create SOPs and documentation for running each report manually. • Complete any manual steps to correct or make reports accurate. • Identifies and corrects corrupt or inaccurate records. • Drive process improvement of quality across all deliverables. • Running data queries to identify coding issues and data exceptions, as well as cleaning data. • Revise our procedures and documentation that govern our internal and external policies and processes. • Investigate and resolve questions and issues raised by audit activities.