Endava
Technology is our how. And people are our why.
OSS Consultant
Location
United States
Posted
23 days ago
Salary
Not specified
Bachelor Degree4 yrs expEnglish
Job Description
• Lead or support the implementation, configuration, and customization of Netcracker BSS/OSS platforms
• Collaborate with business and technical stakeholders to gather, analyze, and document requirements
• Translate business needs into functional and technical solution designs
• Configure Netcracker modules (e.g., Billing, CRM, Order Management, Catalog, Mediation)
• Support system integration with upstream and downstream applications
• Participate in testing activities (SIT, UAT), defect resolution, and release planning
• Provide production support, troubleshooting, and performance optimization
• Contribute to solution documentation, best practices, and knowledge transfer
• Mentor junior consultants as needed and support delivery governance
Job Requirements
- 4+ years of experience working with Netcracker BSS/OSS platforms
- Strong understanding of telecommunications business processes (order-to-cash, trouble-to-resolve, etc.)
- Hands-on experience with one or more Netcracker modules (Billing, CRM, OM, Product Catalog, Mediation)
- Experience working in client-facing consulting or delivery roles
- Solid understanding of system integrations, APIs, and data flows
- Familiarity with Agile / SAFe delivery methodologies
- Strong analytical, communication, and stakeholder management skills
- Authorized to work in the United States without sponsorship
Benefits
- Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus
- Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership
- Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences
- Hybrid work and flexible working hours, employee assistance programme
- Global internal wellbeing programme, access to wellbeing apps
- Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations
