Found

Improving our members’ health through comprehensive, personalized metabolic care

Marketing and Communications Manager

Full TimeRemoteTeam 51-200Since 2019H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

77 days ago

Salary

Not specified

Bachelor Degree6 yrs expEnglish

Job Description

• Develop and execute content strategy to improve organic search rankings and AI Engine Optimization (AEO) visibility • Partner with technical SEO lead to prioritize content production, optimize existing assets, and ensure Found's innovations are discoverable in traditional and AI-powered search experiences • Manage relationships with content production agencies and contractors to scale high-quality, SEO-optimized content that explains how technology supports human care • Create content briefs, oversee topic clusters, and ensure content aligns with search intent and brand voice • Track content performance metrics and iterate based on SEO/AEO analytics • Lead organic social strategy across Instagram, TikTok, YouTube, and Reddit to drive engagement and build Found's reputation as an innovator in metabolic healthcare • Develop platform-native content that showcases how Found supports personalized care, clinical outcomes, and member experiences • Manage ambassador program, including monthly concepting, content approval, and creator relationships • Oversee community management strategy and escalation protocols across social channels • Coordinate with video editor and design resources to ensure consistent content flow that balances brand integrity with growth goals • Support Found's communications strategy to position the company at the forefront of personalized, tech-enabled metabolic healthcare—securing coverage across consumer and trade outlets • Serve as liaison with PR agency partners, supporting day-to-day activities and strategic initiatives • Create and maintain press materials that articulate how Found's technology enhances human care, including releases, media kits, and executive briefing documents • Develop and nurture relationships with key media outlets and journalists to secure high-impact coverage • Monitor industry trends to identify PR opportunities and manage potential reputation issues • Manage multiple agency relationships including content production, creator marketing, and direct influencer partnerships • Coordinate onboarding, contract negotiations, and ongoing performance tracking • Ensure agencies deliver against KPIs and integrate seamlessly with internal workflows • Partner with Growth, Product, Clinical, Data, and others on integrated campaigns • Support go-to-market launches for new features and capabilities with comprehensive content and communications deliverables • Evolve company messaging as Found's capabilities and the industry landscape shift • Maintain comprehensive tracking and reporting of marketing and communications metrics

Job Requirements

  • 6+ years of experience in brand marketing, content strategy, and PR, ideally with technology or digital health companies
  • Strong understanding of SEO best practices, keyword research, and content optimization for both traditional and AI-powered search engines
  • Demonstrated success managing organic social media for high-growth consumer tech or healthcare brands
  • Experience managing multiple agency relationships and vendor partnerships simultaneously
  • Existing media relationships across healthcare and technology press, with proven ability to secure earned coverage
  • Exceptional writing skills across formats—craft compelling narratives for different audiences
  • Strategic mindset combined with hands-on execution abilities and attention to detail

Benefits

  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible working arrangements
  • Professional development opportunities

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