Iterable

The customer activation platform that helps brands deliver joyful experiences at massive scale.

Senior Machine Learning Engineer, Nova

Machine Learning EngineerMachine Learning EngineerFull TimeRemoteTeam 501-1,000Since 2013H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

82 days ago

Salary

$133.5K - $212K / year

Bachelor Degree5 yrs expEnglishPythonType Script

Job Description

• Design and build Machine Learning platform components that support agentic systems, including retrieval pipelines, indexing strategies, and model integration layers. • Introduce and operationalize RAG use cases, from data sourcing and embedding generation to runtime retrieval patterns. • Develop generalized evaluation frameworks for LLM- and agent-based features, including offline metrics, golden datasets, and continuous monitoring. • Implement abstractions, tooling, and reusable patterns that enable other teams to build ML- and LLM-powered experiences efficiently. • Partner with backend engineers to productionize ML features with strong reliability, observability, and performance characteristics. • Prototype applied ML solutions to validate feasibility before investing in full builds. • Ensure secure, robust handling of data used in ML workflows and retrieval operations. • Collaborate with product, design, and engineering to align ML system design with user experience and product goals. • Contribute to iterative improvements of the Nova agent framework, including workflows built with Mastra and TypeScript.

Job Requirements

  • 5+ years experience as a Machine Learning Engineer or similar role focused on production systems.
  • Strong engineering skills with Python or TypeScript, including experience building ML workflows in frameworks like Mastra or comparable agent/LLM toolkits.
  • Experience with retrieval systems, vector databases, search technologies, or RAG architectures.
  • Prior work integrating ML or LLM-powered features into production applications.
  • Understanding of ML evaluation techniques, experimentation design, and failure analysis.
  • Ability to lead complex projects, make practical trade-offs, and work independently in areas of ambiguity.
  • Strong communication and collaboration skills in a distributed environment.

Benefits

  • Competitive salaries, meaningful equity, & 401(k) plan
  • Medical, dental, vision, & life insurance
  • Balance Days (additional paid holidays)
  • Fertility & Adoption Assistance
  • Paid Sabbatical
  • Flexible PTO
  • Monthly Employee Wellness allowance
  • Monthly Professional Development allowance
  • Pre-tax commuter benefits
  • Complete laptop workstation

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