• Deliver industry leading consultant services to Trace 3 customers. • Support development of IAM strategy, roadmap, and architecture across key IAM components: • Authentication • Authorization • Identity Governance and Administration (IGA) • Privileged Access Management (PAM) • Support design and deployment of IAM products and services. • Support industry standards, regulatory compliance, and customer business requirements. • Drive IAM root cause analysis, support, troubleshooting, and post mortem for incidents and service issues. • Perform systems modeling, simulation, and analysis to identify, analyze, and resolve problems. • Support the modernization of on-premises identity solutions, or migration to modern, cloud-native offerings • Lead IAM initiatives around tenant consolidations, identity maturity, and M&A activities • Maintain, upgrade, and support existing customer IAM systems. • Develop technical documentation for both logical and physical systems. • Provide technical guidance and best practices to customers as needed. • Collaborate with other departments to develop business cases associated with new project requests. • Stay current with industry certifications in Identity and Access Management disciplines. • Stay current with industry trends and how they might impact tools, training, and support of existing and potential customers. • Provide leadership, coaching and mentoring to other team members. • Perform other duties as required or assigned.