• Build the long-term structure of the accounting department. • Develop layered roles, lead hiring strategy, and shape team design. • Forecasting capacity, workload planning, pricing, margins, and future service models. • Run the department with minimal oversight while operating with high autonomy and clear accountability. • Grow and shape our accounting team through recruitment, mentoring, strong leadership, and ongoing skill development. • Lead and mentor accounting team members in daily, monthly, and project-based work. • Oversee performance, training, accountability, and capacity planning. • Maintain a culture of clarity, accuracy, responsiveness, and initiative. • Lead and manage the month end process by guiding senior accountants, reviewing outcomes, and troubleshooting higher level issues when needed. • Provide high level review of financial statements for accuracy and quality. • Ensure reporting is clear, actionable, and consistent across the client base. • Own improvements to the accounting tech stack, including evaluating and implementing automation and AI assisted solutions where they add value. • Bring experience improving accounting processes and strengthening workflow effectiveness and efficiency. • Improve and document accounting workflows and SOPs. • Identify and address operational bottlenecks. • Communicate clearly with non-accountant business owners and explain financial results in practical terms. • Translate financial statements and KPIs into clear, practical insights for business owners. • Demonstrates strong written and video communication skills when working with clients and supporting the team. • Step into client escalations when needed, providing clarity and resolution. • Support staff in managing client communication during month end cycles. • Maintain professional, practical, and clear communication standards. • Work with onboarding staff to ensure new clients are set up properly. • Oversee cleanup, back work, and system configuration for new accounts. • Ensure a smooth transition from onboarding team to ongoing accounting team