• Uses specialized knowledge to support key areas of the organization related to an area of expertise. • Uses data, research analysis, critical thinking & problem-solving skills to support colleagues & leadership in achieving organization’s strategic objectives. • Serves as a peer influencer & may direct a project or project team by applying industry experience & specialized knowledge. • Researches, collects & analyzes information. • Identifies opportunities, develops solutions, & leads through resolution. • Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. • Responsible for distribution of analytical reports. • Utilizes multiple system applications to perform analysis, create reports & develop educational materials. • Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.