• Own the architecture and evolution of Hims & Hers’ Core Customer Platform—covering catalog, subscriptions, checkout, payments, and order management. • Design and implement distributed systems that scale to millions of transactions, balancing reliability, performance, and cost efficiency. • Lead technical strategy for service decomposition, data modeling, and API design across multiple product domains. • Shape and evolve shared infrastructure patterns—observability, messaging, caching, and data pipelines—to accelerate development across teams. • Partner with Product, Data, and cross-functional partners to ensure platform capabilities enable seamless and secure customer experiences. • Prototype and implement critical systems, setting exemplars for quality, performance, and maintainability. • Mentor and guide senior engineers in system design, distributed architecture, and operational excellence. • Champion best practices for security, observability, testing, and reliability—embedding them into team culture and tooling. • Collaborate with infra and DevOps teams to ensure scalability, disaster recovery, and performance resilience in production. • Drive architectural alignment across the organization, balancing long-term vision with near-term delivery needs. • Represent Core Platform engineering in cross-company forums, influencing both business and technical strategy.