Transaction Network Services (TNS)
Infrastructure-as-a-Service to Enable Mission-Critical Transactions
Voice Product Manager
Product ManagerProduct ManagerFull TimeRemoteTeam 1,001-5,000Since 1993H1B No SponsorCompany SiteLinkedIn
Location
Kansas + 4 moreAll locations: Kansas, Pennsylvania, Texas, Virginia, Washington
Posted
82 days ago
Salary
$150K - $175K / year
Bachelor Degree10 yrs expEnglishVo IP
Job Description
• Deliver business value to drive sales, improve efficiency, and improve customer satisfaction
• Be the leader in delivering value, strategic vision and product roadmaps for your designated products and services
• Support business reviews and have the ability to present across all levels of the organization
• Drive the product lifecycle from market development to market decline
• Create product/business plans to determine product and service feasibility
• Partner with functional and technical leaders to identify and plan capabilities necessary to meet short and long-term business needs
• Develops and executes strategic plans in support of key objectives derived from the Balanced Scorecard
• Drives business growth by applying domain expertise to provide thought leadership and translate vision into action
• Evaluates research and market analysis, meets with third party vendors, and maintains knowledge of industry innovations and technology platforms to inform the strategy for the product
• Understands financial and business impact of proposed product updates and activities within portfolio, prioritizes updates to support the roadmap
• Drives product development by reviewing performance and directing work efforts of solution architects, development, and operations to ensure products are aligned with product vision
• Identifies goals, metrics, and appropriate analytics to measure the performance of the product and its individual features, and continually makes recommendations and refinements to the product based on learnings
• Resolve issues within or across product teams that may impair teams form delivery of a quality product in order to meet strategic, financial, and technical goals
• Drives operational excellence to create internal customer satisfaction and meet product metrics while prioritizing customer needs
• Works across legal teams to develop, review and execute customer and third party partner contracts
• Create Non-Disclosure Agreements based on specific needs
Job Requirements
- BS degree in Telecom or Business, MBA Preferred
- More than 10 years’ experience in Product Management domain
- Strong background in Mobile and Fixed telecom networks
- Background in SS7 & SIP call flows and interworking of the PSTN
- Well versed in the STIR-SHAKEN ecosystem
- Understanding telecom infrastructure and design
- Experience working UCaaS and VoIP Platforms
- Mobile and Desktop Soft Clients
- Call Recorder network functionality
- Collaboration Integration (TEAMS, ZOOM, Webex, etc.)
- Contact Center Solution Sets
- Work with Tier 1 to Tier 4 Service Providers
- 15+ years in the Communications industry, or other relevant industry experience
- Excellent written and communication skills
- Strong verbal communication skills and written presentation skills
- Strong experience with MS Office Suite (word, power point, excel & Visio)
Benefits
- medical and dental coverage
- life insurance
- paid holidays and vacations
- a 401K plan with company match