• Elevate medical quality, patient safety, and team safety across all supported hospitals • Develop, mentor, and engage veterinary technician and assistant teams through ongoing education and leadership development • Establish and implement a roadmap for technician and assistant career advancement, retention, and attraction of new talent • Help doctors better utilize and leverage technician teams to improve workflow and patient outcomes • Develop training tools and deliver ongoing education aligned with VCA medical initiatives • Build and maintain relationships with external veterinary technician schools, professional organizations, and industry partners • Support and mentor Technical Supervisors to meet performance goals and foster a positive hospital culture • Partner with Field Leadership and national resources to drive consistency, collaboration, and best practices across the region • Travel regularly to support hospitals; overnight travel is required