CrossCountry Mortgage, LLC
NMLS3029
Bilingual Loan Officer Assistant
Location
United States
Posted
83 days ago
Salary
$19 - $28 / hour
High School1 yr expEnglishSpanish
Job Description
• Assist in reviewing mortgage loan application and documentation
• Review mortgage loan disclosure packages and deliver them to the borrower
• Create rate disclosure and re-disclosure packages and deliver them to the borrower
• Review documents and entire loan files
• Clarify/correct information and obtain additional information
• General clerical and phone support to loan officers and/or loan processors
• Work with management to provide support in various stages and areas of lending and processing
• Deliver appraisals and/or property valuations to the borrower
• Track outstanding items on all loan files
• Facilitate timely loan closings by working directly with the Title Company and customer to schedule
Job Requirements
- Fluency in the languages of Spanish and English
- High School Diploma, General Equivalency Diploma (GED), or equivalent
- A minimum of 1 year of mortgage-related experience, including customer contact
- Previous sales support experience, preferred
- Salesforce experience, preferred
- Excellent communication and customer service skills
- Excellent prioritization and time management skills
- Proficient with Microsoft Office applications
Benefits
- medical
- dental
- vision
- 401K
- company-provided short-term disability
- employee assistance program
- wellness program
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