• Provide quality customer service by obtaining necessary documentation to underwrite the loan • Communicate directly with the customer and/or Loan Officer • Verify all required documentation (pre-underwrite) in the file • Prepare a loan approval summary, Forms 1008 and 1003 • Communicate to obtain initial and any missing documentation required to qualify for the loan • Review loans for compliance with all mortgage-related regulations • Document all communication related to the loan application in the conversation log • Train and assist supervision of new Loan Processors and other processing personnel